Privacy Policy

Tharaa (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you use our website, how we use and share it, and the choices you have. By using our site or placing an order, you agree to this Policy.

If you have any questions, contact us at info@tharaamodest.com.

1) Information We Collect

a) You provide directly

  • Account & contact details: name, email, phone number, shipping/billing address.

  • Order details: items purchased, preferences, notes.

  • Messages: inquiries via email or forms, and messages you send on Instagram or Facebook.

  • Content you submit: reviews, ratings, photos.

b) Collected automatically

  • Device & usage data: IP address, browser type, device identifiers, pages viewed, time on page, clicks.

  • Cookies & similar tech: to keep your cart, remember preferences, and measure performance (see Cookies below).

c) From third parties

  • Payment partners (e.g., card processors) – confirmation of payment status.

  • Delivery couriers – delivery status and proof of delivery.

  • Social platforms – your public profile when you message us via Instagram/Facebook.

2) How We Use Your Information

  • To fulfill your order: process payments, pack and ship, provide updates, handle on-delivery checks.

  • Customer support: answer questions, troubleshoot, and handle policy requests.

  • Personalization: remember your settings and size preferences (if shared).

  • Operations & security: fraud prevention, debugging, and ensuring site reliability.

  • Analytics: understand site performance and improve our products and experience.

  • Marketing (with your consent/where allowed): send product news or offers; you can opt out anytime.

We do not sell your personal information.

3) Legal Bases (EEA/UK users)

Where GDPR applies, we process data under: contract (to fulfill orders), legitimate interests (security, analytics, marketing to existing customers), consent (optional cookies/marketing), and legal obligation (tax/audit).

4) Sharing Your Information

We share only as needed to run our business:

  • Payment processors to securely process your payment (we don’t store full card numbers).

  • Shipping/courier partners to deliver your order and handle delivery outcomes.

  • IT/hosting & analytics providers that help operate our website.

  • Professional advisors & authorities when required by law or to protect our rights.

These parties are required to protect your data and use it only for the provided purpose.

5) Cookies & Tracking

We use:

  • Essential cookies – required for the site and checkout.

  • Performance/analytics – to understand traffic and improve pages.

  • Functional – to remember choices (e.g., language).

  • Advertising/retargeting (optional) – to show relevant offers.

Your choices: You can manage cookies in your browser and, where available, through our cookie banner (accept/decline categories). Blocking some cookies may affect site features.

6) Marketing Preferences

You can unsubscribe from marketing emails at any time (link in the email). For social media ads, adjust your preferences in your platform account. Transactional messages (order updates, delivery notices) will still be sent when needed.

7) Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing, and to withdraw consent where applicable.

To make a request, email info@tharaamodest.com with the subject: “Privacy Request” and tell us what you’d like to do. We may need to verify your identity.

8) Data Retention

We keep personal data only as long as necessary to:

  • fulfill your order and provide support;

  • comply with legal, tax, and accounting requirements;

  • resolve disputes and enforce agreements.

9) Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, but we work to safeguard information from loss, misuse, and unauthorized access.

10) International Transfers

If your data is transferred outside your country (for example, to service providers or hosting in other regions), we take appropriate steps to protect it in line with applicable laws.

11) Children’s Privacy

Our website is not directed to children. If you believe a child provided us personal information, contact us to request deletion.

12) Third-Party Links & Social Messaging

Our site may link to Instagram and Facebook. Your use of those platforms is governed by their own policies. If you contact us via social DMs, they may share your profile data with us; please do not send card details or sensitive data over social messages.

13) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date shows the latest version. Significant changes will be posted on this page (and, where appropriate, notified to you).

14) How to Contact Us

Email (preferred): info@tharaamodest.com
Instagram: @tharaamodest — Facebook: Tharaa

We’ll do our best to respond promptly, Sunday–Thursday (Cairo time).